Contact
Get in touch.
A question before you buy, or stuck on a session? Write to us — a real human answers program questions.
For program questions, order help and refund requests. We aim to reply within one working day.
Support
How can we help?
Every AltusFIT purchase comes with real human support. Whatever your question, write to us and you will get a practical answer — usually within one working day.
Before you buy
Not sure which program fits your goal, level or equipment? We will help you choose the right block — no upsell, no pressure.
Program support
Stuck on a session, a weight or a form cue? Program questions are answered by people who understand the plan, so you never stall on a decision.
Orders & refunds
Lost your download, or need a refund within the 14-day window? Send your order details and we resolve it fast. AltusFIT is operated by ALTUSMEDIA LLC.
Email support@altusfit.shop — replies are sent within one working day.